Systems Consultant (Acturis)

Systems Consultant (Acturis)Location: remote (travelling to our offices will be involved)Salary: negotiableJob purpose:To develop a close working relationship with our Partner Brokers, providing training and software consultancy and support on the Acturis platform and other IT solutions which Hedron Network deliver, to liaise with Hedron departments and Partner Brokers to resolve issues alongside promoting other services offered by Hedron Network.With a detailed knowledge of the insurance software solution, System Consultants should be able to help Partner Brokers gain greater efficiency and more effective internal processes, and overcome any platform issues and challenges encountered.This role will involve extensive travelling therefore a full UK driving licence is essential.Key Accountabilities:MeasuresImplementation and installation of the Acturis system for Partner BrokersTraining on Acturis Hedron Network IT solutionsAct as primary contact point for resolving broking and accounting issuesGenerate ideas and identify solutions that will help the Partner Brokers gain greater efficiency in their business and on their Acturis systemContribute to Hedron Network partner communications as requiredAll processes and activities to be undertaken in a compliant manner in respect of TCF and other regulatory requirementsAdvise the Partner Brokers of new developments through visits and frequent communicationDeliver good customer service by responding swiftly to queries and concerns ..... full job details .....