Systems Administrator

We are an office-first business with an emphasis on collaboration, communication and knowledge sharing. In this role, you will be working for a UK-based IT professional services and product development company, developing and benchmarking your skills and progression using the SFIA+ framework. Our company provides professional services to customers to maintain, develop and, in some cases, manage existing national or enterprise systems on which citizens depend. This involves exposure to a wide range of technologies and methodologies. The key to our staff becoming professionals is our ability to provide extensive training! We rotate our developers between projects to gain a broad set of technical, management and leadership skills that provide a broad base for their future careers. We are looking to grow our systems administration team; ideally, you will be a new graduate, entry-level, or have approx. 1 year of experience in IT support. Duties and responsibilities • Address service requests from staff members to ensure seamless operations. • Troubleshoot laptop and hardware issues. • Resolve network connectivity problems. • Manage service sign-ups and account provisioning. • Ensure systems remain compliant with relevant audit frameworks. • Identify and implement improvements across systems. • Enhance technology solutions for efficiency and reliability. • Identify potential system upgrades. • Present proposals for system improvements to the team. • Plan and execute implementation ..... full job details .....