System Optimisation Engineer

As a System Optimisation Engineer, you'll play a vital role in helping us provide a safe and reliable water supply to more than 16 million customers. Working within our System Optimisation Team, you'll use your technical knowledge to optimise the performance of our clean water network, support major operational and engineering decisions, and help us deliver an excellent service for our customers. Every day is different, whether you're responding to operational incidents, analysing network performance or developing long-term strategies to improve resilience across our water system.
Please note, this is a fixed-term contract for up to 10 months.
What you'll be doing as a System Optimisation Engineer
As a System Optimisation Engineer, you'll be responsible for managing a geographical area of our clean water network, ensuring it operates safely, efficiently and within regulatory requirements. Working closely with colleagues across Operations, Engineering, Leakage and our Water Control Centre, you'll use your technical expertise to keep our network performing at its best.

• Monitor, investigate and resolve network performance issues, including customer low pressure events and emerging operational risks.
• Lead the technical response during operational incidents and emergency events to minimise customer impact.
• Provide technical operational input into engineering projects and planned activities across the network.
• Complete and review risk assessments for work affecting the clean water network.
• Develop operating strategies that balance customer service, leakage reduction and network resilience.
• Analyse operational data to identify trends and opportunities for continuous improvement.

Base location: Stroud Green Depot, Primrose Lane, Croydon CR0 8YY. This is a hybrid role with a minimum of three days per week in the office.
Working hours: 36 hours per week, Monday to Friday. You can work either 9:00 am to 5:00 pm or 8:00 am to 4:00 pm.
What you should bring to the role

• A strong understanding of hydraulic principles and clean water network operations.
• Excellent analytical and problem-solving skills with the ability to make sound technical decisions.
• A degree in Engineering or another relevant technical discipline and background within the water or utilities industry would be advantageous
• Knowledge of water industry regulatory requirements would be highly beneficial.

What's in it for you?

• This role will be paid   up to £45,000 depending on skills and experience
• Performance-related pay plan directly linked to company performance measures and targets.
• Generous Pension Scheme through AON.
• Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks (Please note different T&Cs apply if on secondment)
Who are we?
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.
Learn more about our purpose and values
Working at Thames Water
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy
meaningful career opportunities, flexible working arrangements and excellent benefits.
If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.
Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.
We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.
When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.
Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

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