System Operations Supervisor

Responsibilities Make an impact System Operations Supervisor, Days, Northampton. We are seeking a high-calibre individual to play a key role within our Customer Service group based at our new automated site in Northampton. The Engineering Site Manager will lead, manage and develop a multi-discipline engineering team, driving ongoing improvements of the quality of our services. You will provide operational management oversight, demonstrating responsibility and ownership of the allocated customer site, ensuring that all SLAs and KPIs are attained and customer satisfaction is achieved. You will manage and coordinate the daily activities of the resident site leaders, resident engineering teams and support staff through effective planning and organization. Conducting performance management reviews, coaching and mentoring the team and ensuring they have the training, skills and knowledge to carry out their duties. Prepare and participate in method statements, risk assessments, and client user and maintenance documentation. Drive and document Continuous improvement initiatives that offer the customer added value. Work in conjunction with the site team to identify and implement these improvements. Ensure professional Swisslog representation at all times. Application Requirements What you need to succeed We are looking for someone who has knowledge of software controlled logistic systems and an understanding of the daily operational problems in a logistic centre. The successful ..... full job details .....