https://jobs.co.uk/job/switchboard-operator-luxury-retail-staffline--bbf158ba-9440-4b57-8328-06cf3a7a0fb1 RSS feed for Switchboard Operator - Luxury Retail at Staffline. en-gb Sat, 25 Apr 2026 16:33:36 GMT https://jobs.co.uk/job/switchboard-operator-luxury-retail-staffline--bbf158ba-9440-4b57-8328-06cf3a7a0fb1 https://jobs.co.uk/job/switchboard-operator-luxury-retail-staffline--bbf158ba-9440-4b57-8328-06cf3a7a0fb1 Tue, 21 Apr 2026 11:53:17 GMT Location: London | Salary: 31000.00-31000.00 Annual | Type: Permanent | Join our client''s prestigious automotive brand as a Switchboard Operator, where you will be the vital first point of contact for all customers connecting with Park Lane and Park Royal by telephone. This role is central to delivering a warm, professional and seamless brand experience, ensuring every caller feels valued and effortlessly guided to the right support. Previous experience in a switchboard, reception, or customer-facing role within luxury automotive, luxury retail, or premium hospitality environments is essential. This full-time role offers a 40-hour working week, Monday to Saturday, on a rota basis across Park Lane and Park Royal sites. Hours of work are between 7:45 - 20:00 depending on day and shift. Your Time at Work You will deliver a seamless, premium experience from the first call, ensuring every customer is welcomed, understood, and expertly guided. - Provide a warm, professional greeting in line with brand standards - Handle and direct calls efficiently and accurately - Capture, log, and qualify customer enquiries and opportunities - Book Sales and Aftersales appointments using internal systems - Manage high volumes while maintaining exceptional service qu... Permanent