Supporter Services Assistant

Supporter Services Assistant Up to £25k pro-rata £14,285.71 for 20 hours per week, plus 8% employer pension contribution Part-time (20 hours per week, Wednesday - Friday) Hybrid 1 day per week in Godalming, Surrey Permanent role Are you passionate about animal welfare and love delivering excellent customer service? Do you take pride in your attention to detail and enjoy working with systems and processes? Are you looking for flexibility in your work life? If so, we d love to hear from you. At the League Against Cruel Sports, we re working towards a kinder society where animals are no longer persecuted in the name of sport . We re looking for two Supporter Services Assistants to join our friendly and committed Fundraising team. This is a vital role that supports our incredible supporters whether they re making a donation, updating their details or asking about our campaigns. You''ll be the first point of contact for many of them, helping to deliver a warm, professional and efficient experience by phone, email and post. You''ll also support the team with accurate data entry, payment processing and the day-to-day running of our supporter database, helping to ensure every gift and action is recorded and acknowledged appropriately. Our motto is dialogue, not monologue we value every conversation with our supporters, and you''ll be instrumental in making sure they feel heard, appreciated and part of our movement. Key responsibilities: Responding to supporter enquiries by phone, ..... full job details .....