Supporter Services Administrator

Please note this is a 13 week fixed term vacancy. Our supporters are at the very heart of our fundraising efforts. The team responsible for data management, supporter care, and compliance plays a vital role in enabling our fundraising teams to operate effectively. We work closely with Battersea colleagues, suppliers, and agencies acting on our behalf to collect, process, and analyse data. We are committed to supporting our generous donors and customers by ensuring their contributions are recognised and celebrated through outstanding customer care. We ensure that all fundraising activities are carried out with diligence, care, and in full compliance with relevant regulations, using data-driven insights to maximise impact. The Supporter Services Administrator is responsible for delivering excellent supporter care to existing, potential and previous supporters of Battersea, to develop relationships and maximise income for Battersea. What we can offer you: In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include: 28 days of annual leave (plus 8 days paid public holidays) per year. Discounted gym memberships and cycle to work schemes. Employee Assistance Programme and access to Wellbeing Resources. Generous pension contributions - up to 10% employer contribution. Free healthcare cash plan, where you can claim for a range of treatment including dental, ..... full job details .....