https://jobs.co.uk/job/supporter-journey-executive-crm-the-woodland-trust--2f3b2e15-34c2-47ae-b488-9694965ebdb3 RSS feed for Supporter Journey Executive - CRM at The Woodland Trust. en-gb Tue, 15 Sep 2026 17:20:16 GMT https://jobs.co.uk/job/supporter-journey-executive-crm-the-woodland-trust--2f3b2e15-34c2-47ae-b488-9694965ebdb3 https://jobs.co.uk/job/supporter-journey-executive-crm-the-woodland-trust--2f3b2e15-34c2-47ae-b488-9694965ebdb3 Tue, 15 Sep 2026 11:52:26 GMT Location: Grantham | Salary: 10000-500000 Annual | Type: Permanent | The Woodland Trust is looking for a Supporter Journey Executive to provide technical support, deliver and optimise supporter journeys. The Role: • Build, configure and deploy supporter journeys using Dynamics 365/CRM tools. • Support set up and refinement of triggers, workflows and conditional text. • Troubleshoot any journey issues and provide resolutions to operational blockers. • Design and execute journey tests including A/B testing, segment testing and trigger testing. • Identify opportunities to simplify or improve processes within the system and provide practical support and advice to internal users. • Ensure accuracy, consistency and timely delivery throughout your workload. • This is a hybrid position with a mix of home working and from our head office in Grantham, Lincolnshire. Head office attendance would be required once a month on average. • This is a fixed term contract for 9 months. The Candidate: • Experience building and delivering supporter/customer journeys or campaigns. • Strong collaboration skills with the ability to communicate effectively with internal and external stakeholders. • Knowledge of marketing automation and customer lifecycle journeys. • Experien... Permanent