Supporter Database Manager

About the Role Medical Aid for Palestinians (MAP) is responding to the largest emergency in our 40+ year history. Over the last two and a half years, tens of thousands of new supporters have joined MAP, driving significant growth in income across individuals, trusts, foundations, and corporate partners. As we work to sustain this support and with an ambition to become a £50m organisation by 2028 high quality data and robust supporter operations are essential to our success. The Supporter Database Manager plays a critical role in ensuring our supporter data is accurate, reliable, and fit for purpose. Managing the day to day operation of MAP s supporter database, you ll lead a small, specialist team and work closely with colleagues across Fundraising, Finance, Campaigns, and Digital, Data and Technology (DDT) to ensure income is processed correctly, data standards are upheld, and our systems support effective fundraising, campaigning and supporter care. MAP is currently embedding a new CRM (Microsoft Dynamics 365). While CRM system ownership sits within the DDT team, this role will be central to ensuring the database works for users, data quality remains high, and operational processes are continuously improved. If you re an experienced database professional with strong people skills, high attention to detail and a commitment to MAP s mission and values, we d love to hear from you. What is the role about? Lead on ensuring MAP s supporter data can be trusted and used with ..... full job details .....