Supporter Care Officer (Data)

Tearfund is looking for a Data and Resources Officer who is enthusiastic about serving those living in poverty by providing excellent customer service to our supporters. The team enables the transformative work of Tearfund around the world by serving Tearfund''s UK based supporters. As part of our front-line team, you will provide a vital personal link, building strong relationships with those who champion our cause. Your role will involve: Answering supporter queries via phone, email, and letter with professional excellence. Processing database additions, deletions, and amendments to maintain and increase data accuracy. Managing Toilet Twinning and Tearfund Resources orders, collaborating with an external fulfilment house to ensure timely deliveries. Thriving and maintaining high standards of speed and accuracy in a busy environment, recording information on our supporter database. We are looking for a candidate who is: A flexible team player who learns quickly. Highly organised and able to juggle competing priorities. Committed to Tearfund''s Christian beliefs. Are you ready to help Tearfund maintain our reputation as one of the industry''s best organisations for customer service? Then this could be the role for you! Contract: This is a part-time role (21 hours per week) on a 9-month fixed-term contract. The full time salary is £33,202 per annum and the part time is salary is £19,921 per annum. All applicants must be committed to Tearfund''s Christian beliefs. We ..... full job details .....