Supporter Care Executive

Supporter Care Executive Are you passionate about delivering excellent customer service and building meaningful relationships? Would you like to use your skills to support a well-respected health charity and help make a difference to people''s lives? We are recruiting a Supporter Care Executive to join a busy and supportive fundraising team. This is a fantastic opportunity for someone with strong customer service, administration or supporter care experience who enjoys helping people and thrives in a collaborative environment. Job Title: Supporter Care Executive Organisation: National Health Charity Salary: £15.27 per hour Contract: Temporary until November 2026 Location: London Working Pattern: Hybrid working, with a minimum of two days per week in the office The Role As Supporter Care Executive, you will play a key role in ensuring supporters receive an outstanding experience. You will be the first point of contact for enquiries, providing guidance and assistance to fundraisers, processing donations and maintaining accurate supporter records. Key responsibilities include: Responding to supporter enquiries by phone and email Providing information and support relating to fundraising activities and donations Supporting individuals taking part in fundraising campaigns and events Ordering fundraising materials and assisting supporters throughout their fundraising journey Accurately maintaining supporter records on the CRM database Processing donations and supporting ..... full job details .....