Supporter Care and Insight Analyst

Good systems enable better care. We re so grateful for all our supporters. We want them to feel valued as they generously support our mission to empower churches to end homelessness in the UK. And to do that well, we need someone who is passionate about people, data and systems. Great supporter care depends on accurate data. Are you highly organised, great with people and confident working with CRM systems? Do you have excellent attention to detail and enjoy improving processes, data quality and reporting? This is an exciting, varied and hands-on role combining supporter stewardship, CRM management, reporting and insight. You ll play a key role in ensuring supporters receive excellent care and stewardship, while taking ownership of CRM data quality, reporting and continuous improvement across our systems. Reporting to the Fundraising Lead, you ll support the development of our CRM, maintain high standards of data quality, producing clear reporting and insight, and help improve how we use data across the organisation. You ll play a key role in future CRM developments. As part of a small but growing team, you ll work closely with colleagues across the organisation, so the ability to build strong relationships and collaborate effectively is essential. We are passionate about combining professional excellence with spiritual passion. The first quality we look for in our staff is a commitment to the work we do, matched by integrity and a desire to live out our values. A deep ..... full job details .....