Supported Living Manager

OverviewAs a valued member of our team, you will help deliver quality-of-life support for people with disabilities, enabling service users to reach their full potential. As a Manager, you will help ensure Walsingham Support''s care is high quality, person-centred, and tailored to each individual’s needs and lifestyle. Managers in our services ensure a high quality and well-maintained environment for those we support. Each team works from a care plan to provide day-to-day living support, including personal care, meal preparation, housekeeping, emotional support, social interaction, and community activity visits.

Interview ProcessWe are committed to an accessible and fair recruitment process. As part of interview preparation, we will provide the interview questions in advance so you feel confident and ready to showcase your skills and passion.

Responsibilities

Responsible for the overall management and operation of our supported living services, ensuring high-quality, person-centred care.

Lead, manage, and develop a team of support staff; conduct regular supervisions, appraisals, and training sessions.

Ensure compliance with all relevant regulations, standards, and best practices.

Oversee care plans and risk assessments to meet individual resident needs.

Build strong relationships with residents, their families, and other stakeholders.

Manage budgets and resources efficiently; oversee financial aspects such as budgeting and invoicing.

Promote a positive, inclusive environment that respects diversity and individual choice.

Foster effective communication within the team, with residents, families, and external professionals.

Safeguard residents by implementing safeguarding policies and procedures effectively.

Qualifications

A minimum of 1 year’s experience in a similar role within social care.

A relevant qualification in Health and Social Care.

Strong leadership and management skills; excellent communication and interpersonal abilities.

Strong understanding of autism, mental health issues, and learning disabilities.

Proven ability to manage budgets and resources effectively.

Commitment to promoting equality, diversity, and inclusion.

Desirable

Previous experience in a supported living environment.

Knowledge of CQC standards and regulations; experience in staff training and development.

About Walsingham SupportWalsingham Support has been operating across England and Wales since 1986. We enhance the lives of people with learning disabilities, autism, and other complex needs. We pride ourselves on putting the people we support at the centre of everything we do by delivering tailored support for each individual.

What it''s like to work here

Sense of purpose: contributing to a cause aligns with personal values.

Social impact: helping create positive social change and improve lives.

Diverse and inclusive environment: working with varied backgrounds and perspectives.

Skill development: opportunities to develop a wide range of skills.

Community engagement: direct engagement with beneficiaries, volunteers, and partners.

Flexibility and passion-driven work: adaptable roles and responsive teams.

Positive workplace culture: collaborative environment and supportive teammates.

Job stability and ethical operation: surplus funds reinvested into care rather than directors’ bonuses.

Benefits: favourable hours (including part-time and bank positions), 28 days annual leave (20 days + 8 bank holidays) rising with service, double pay on bank holidays, paid DBS, pension contributions, career development opportunities, life assurance, bereavement support, Employee Assistance Programme, discounts, and ongoing training.

This is a wonderfully varied role where you will build genuine relationships with the people you care for and your staff ..... full job details .....