Supported Housing Officer

Your new company A well-established housing provider is seeking an experienced Housing Officer to join its operations team on a temporary basis. This organisation is committed to delivering high-quality housing services, supporting tenancy sustainment, and creating vibrant, inclusive communities across the region. The successful candidate will play a key role in ensuring residents receive an excellent service while contributing to the effective management of homes and neighbourhoods.Your new role As a Housing Officer, you will manage a varied patch of properties and act as the main point of contact for customers, helping them to sustain successful tenancies and access the support they need. You will work closely with internal teams, external agencies, and community partners to deliver customer-focused housing services and maintain high standards across neighbourhoods.Key responsibilities will include:Managing tenancy and estate-related issues across a designated housing patch.Delivering effective income collection and reducing rent arrears through early intervention and repayment arrangements.Supporting tenancy sustainment and signposting customers to relevant support services.Investigating tenancy breaches and anti-social behaviour cases, working with partner agencies to achieve positive outcomes.Conducting tenancy visits, estate inspections, and customer meetings.Assisting with the allocation and letting of vacant properties.Liaising with property services teams regarding ..... full job details .....