Supported Housing Officer

Supported Housing Officer
Permanent
-33,500

37.5 hours per week
North West and Yorkshire

Hamilton Woods are currently recruiting for a Supported Housing Officer to support tenants with mental health and learning disabilities to maintain their tenancies, on a permanent basis. The role can require dispersed properties across Liverpool, Warrington, Manchester, Leeds, York and Hull.

Duties and Responsibilities of the Supported Housing Officer:

• Delivering a comprehensive housing management service across a designated patch, supporting residents with tenancy-related matters, complaints and sustainment advice.
• Supporting residents with the completion of welfare and benefit-related documentation.
• Working closely with operational teams and support services regarding tenancy start dates, terminations and transfers.
• Preparing tenancy documentation and resident welcome information.
• Providing relevant arrears and account information to income teams to support debt resolution processes.
• Offering guidance and support to operational teams on rent accounts, welfare benefits and tenancy management matters.
• Reviewing support needs and risk assessments to ensure housing management responsibilities are delivered effectively.

Essential Requirements of the Supported Housing Officer:

• Enhanced DBS or willingness to undergo one
• Full UK Driving Licence and access to own vehicle

Benefits of the Supported Housing Officer:

• Up to 5% matched pension contributions
• 25 days holiday + bank + 1 day for every year work
• Healthcare plans
• Gym memberships

To be considered for this exciting role, please contact Bethan Hall- Director at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.