Support Worker - The Harbour Project

PURPOSE OF POSITION This role is responsible for the service delivery of an effective, high quality, person centred support service to residents with a background of rough sleeping and range of medium to high needs. These includes entrenched drug and/or alcohol issues, mental health diagnosis and a range of offending backgrounds. They will be the principal providers of support to residents in the Harbour Project team and will also work alongside Assistant Support Workers, to promote resident engagement through the development of positive relationships with our residents and contributing towards the promotion of a fulfilling, safe and inclusive environment. RESPONSIBILITIES and ACCOUNTABILITIES To be responsible to the Team Manager for the day-to-day delivery of the Harbour Project Team. Use motivational and asset based interviewing techniques to interview, assess and create support plans and risk assessments that address the needs of residents. Take a positive, trauma-informed approach to working with residents with complex needs and challenging behaviour. Conduct regular reviews of support plans and risk assessments as required. Take a pro-active approach in multi-disciplinary support required for residents. Work within a Psychologically Informed Environment approach and strive to meet targets and deliver results. Ensure a high standard of customer service is upheld To attend team meetings and take part in service policy and planning. To participate in team meetings, team ..... full job details .....