Support Worker

Location: Frome & Shepton Mallet (Somerset East & Somerset)
Salary: -25,235 per annum
Hours: Full-time, 37.5 hours per week
Contract Type: Permanent

Our client is seeking a compassionate and proactive Supported Housing Worker to join their dedicated team in the Mendip area. This role is ideal for someone who is passionate about making a difference in the lives of individuals experiencing homelessness or housing instability.

• Manage and track referrals from the Local Authority, ensuring timely and effective responses.
• Deliver high-quality, off-the-street accommodation services tailored to individual client needs.
• Offer accurate advice and empowering support to help clients build independence and stability.
• Maintain clear and up-to-date records in line with service standards.
• Provide effective housing management to ensure a safe, supportive living environment.

• A valid driving licence and access to a vehicle with business insurance (essential for travel between sites).
• Flexibility to work on a rota basis, including shifts between 8:00 AM and 8:00 PM, and occasional weekend cover (typically 10:00 AM - 4:00 PM).
• Proven experience supporting individuals with complex needs or challenging behaviours.
• Strong understanding of the causes of homelessness and social exclusion, with a person-centred approach to support.