Support Worker

Support Worker- Agency
Location: Pontypool (Wales)
Salary: £12.21-£13p/h
Contract: Temporary (Ad-hoc Agency Shifts)

We are looking for experienced Support Workers to join our agency and support one of our clients – a UK leading provider of care for individuals with Learning Disabilities, Autism, PMLD, Deafness, and Complex Needs.

What we’re looking for:

• Previous Experience in care or support work ideally within a residential setting
• Valid Care Certificate or Level 2 in Adult Care or equivalent
• In date mandatory training including- Manual Handling & Medicines Administration
• Knowledge of CQC/CIW standards

• Enhanced DBS check on the update service
• A caring, patient, and supportive nature with the ability to work flexibly

• A team player who can also work confidently on their own.

What you’ll be doing:

• Supporting individuals to achieve their goals, build life skills, and engage in meaningful activities.
• Ensuring health, wellbeing, and emotional needs are met, including personal care, medication, and attending health appointments.
• Promoting safety and safeguarding, always putting the welfare of the people we support first.
• Encouraging inclusion, helping individuals to access social, community, and family networks.
• Supporting new team members and contributing positively to a collaborative team environment.
• Maintaining accurate records including care plans, risk assessments, daily reports, and health documentation.
• Promoting positive behaviour management and supporting individuals with behaviours that may challenge.
• Ensuring a safe, clean, and welcoming home environment.

INDHC