Support Time Recovery Worker

The starting salary for this role is -30,647 per annum based on a 36-hour working week. This is a 12-month fixed term contract / secondment opportunity. Please discuss with your line manager before submitting your application.

We are excited to be recruiting a Support Time Recovery Worker join our fantastic Prisons team. This position is based at HMP Bronzefield, with the expectation to attend and support across all Surrey prisons. Each postholder will be primarily linked to a designated prison but will also be expected to work across other establishments as needed, helping to maintain service coverage seven days a week between 8am and 8pm.

You will be required to work face-to-face with service users, providing direct support. However, there will be opportunities to work from home for tasks such as recording case notes, attending virtual meetings, and completing training.

Rewards and Benefits

• 26 days'' holiday (prorated for part time staff), rising to 28 days after 2 years'' service and 31 days after 5 years'' service
• Option to buy up to 10 days of additional annual leave
• An extensive Employee Assistance Programme (EAP) to support health and wellbeing
• Up to 5 days of carer''s leave per year
• Paternity, adoption and dependents leave
• A generous local government salary related pension
• Lifestyle discounts including gym, travel, shopping and many more
• 2 paid volunteering days plus 1 team volunteering day per year
• Learning and development hub where you can access a wealth of resources
• Travel expenses

About the Role

Looking for a meaningful role where you can make a difference? As a Support Time Recovery Worker, you''ll help prisoners access vital services like healthcare, education, and work opportunities. Working closely with Social Workers and Occupational Therapists, you''ll motivate individuals to build independence in daily living, navigate prison systems, and prepare for life after release. It''s a challenging but rewarding role for someone who''s empathetic, resilient, and passionate about supporting others to make positive changes.

The implementation of the Care Act (2014) means Surrey County Council now holds social care responsibilities whilst prisoners reside in Surrey Prisons. This is an exciting and developing area of social care and we are looking to appoint a full time Support Time and Recovery Worker to join our team to deliver social care into prisons.

A typical day in this role involves visiting service users on the prison wings and providing support in line with their individual support plans. This may include assistance with personal care, managing correspondence, maintaining the cleanliness of their living spaces, and helping them integrate into the prison environment.

You will work directly with individuals who have a range of disabilities, including mental health conditions, learning disabilities/ASD, and physical impairments. You''ll also participate in reviews and assessments alongside your team and maintain regular contact with other professionals within the prison, attending scheduled meetings as required.

The ideal candidate will be compassionate, capable of working both independently and as part of a team. The role involves travel to various prisons across Surrey during the day. As part of the position, you will be required to complete Ministry of Justice (MOJ) checks and will be issued keys to access the prison and move independently within the wings.

Shortlisting Criteria

To be considered for shortlisting for this position, your application will clearly evidence the following:

• You have experience across older persons, mental health, learning disabilities or physical disabilities.
• You are self-motivated with a high level of autonomous working.
• You are flexible and adaptable to work in a challenging and demanding environment to promote the social care agenda within the prisons for those who are eligible for services.

Surrey has both urban and rural areas and locality based social care workers will be expected to have a valid driving licence to drive in the UK and access to a vehicle and be willing to travel across a wide geographical area. Reasonable adjustments where needed will be made for successful applicants who have a disability or long term health condition to enable them to fulfil the requirements of the job.

Application Questions

To apply, alongside your CV, you will be asked to answer the following questions:

1. Please describe your professional experience working with one or more of the following groups: older persons, individuals with mental health needs, learning disabilities, or physical disabilities.
2. Tell us about a time when you had to work independently with minimal supervision. How did you manage your workload, make decisions, and ensure high-quality outcomes?
3. Working within a prison setting can be demanding and complex. What do you envisage could be the challenges working in a prison setting?
4. Can you provide an example of how you have promoted the social care agenda or supported a vulnerable individual?

Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment.

The job advert closes at 23:59 on 14/09/2025 with interviews to follow.

An enhanced DBS ''Disclosure and Barring Service'' check for regulated activity (formerly known as CRB) and the Children''s and Adults'' Barred List checks will be required for this role.

Local Government Reorganisation (LGR)

Surrey County Council is preparing for Local Government Reorganisation which will allow us to implement the Government led policy of devolution, which is all about giving more powers to local areas.

Currently, Surrey has a two-tier council system, with 11 district and borough councils and a county council, all responsible for different services. All these councils will be reorganised into a smaller number of new unitary councils which will come into effect in April 2027. At this point, this role will be transferred, with all existing terms and conditions intact into one of the new unitary councils.

Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information on our website.

Our Commitment

Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where:

• The candidate has evidenced the minimum criteria for the role through their application
• The candidate has chosen to share that they have a disability on the application form

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.