https://jobs.co.uk/job/support-ticket-amp-case-escalation-consultant-hr-inspire--f6e89b93-01d3-41ba-af4f-8816360285ea RSS feed for Support Ticket & Case Escalation Consultant at HR Inspire. en-gb Tue, 26 May 2026 10:18:25 GMT https://jobs.co.uk/job/support-ticket-amp-case-escalation-consultant-hr-inspire--f6e89b93-01d3-41ba-af4f-8816360285ea https://jobs.co.uk/job/support-ticket-amp-case-escalation-consultant-hr-inspire--f6e89b93-01d3-41ba-af4f-8816360285ea Thu, 30 Apr 2026 23:00:00 GMT Location: Farnborough | Salary: Negotiable | Type: Permanent | Job Title: Support Ticket & Case Escalation Consultant Location: Hybrid, Farnborough (3 days in office) Salary: Competitive Job type : Full time, Permanent Working Hours: 40 hours per week, Monday-Friday Application Deadline : 22nd May 2026 At rpc UK, we partner with leading automotive and retail organisations to drive performance across their networks. We are looking for an insight-driven professional to support ticket management, escalation handling, and continuous improvement initiatives for our client operations. You will play a key role in enabling our clients to reduce support demand, resolve issues faster, and build more resilient support processes across their network. This role combines operational excellence with advisory capability leveraging data, retail insight, and stakeholder collaboration to enhance service performance, resolve systemic issues, and reduce support demand across the network. Key Responsibilities: Oversee and optimise the management of support tickets within UK local queues, with a focus on Business and Financial Services within a retail network. Ensure full visibility and ownership of ticket pipelines, including cross-functional... Permanent