Support technician

Support Technician (Field Service and Manufacturing) Location: Whiteley (with UK-wide travel) Salary: Up to 35,000 annually Must hold a valid UK driving license OverviewWe are currently partnering with an innovative and growing company based in Whiteley, who are looking to appoint a hands-on Support Technician to join their expanding team. This is a fantastic opportunity to work at the intersection of field service, manufacturing, and product development, supporting a cutting-edge fleet of instruments while working closely with both customers and internal teams.The RoleAs a Support Technician, you will play a key role in the build, deployment, servicing, and continuous improvement of the company''s instrument range. This is a highly varied, field-based role requiring regular UK travel, offering exposure to real-world environments and direct customer interaction.Key ResponsibilitiesCommission and install instruments at customer sites across the UK, including delivering user trainingDiagnose, troubleshoot, repair, and service equipmentSupport the manufacturing process, including instrument builds and completion of detailed build recordsMaintain and upgrade the internal instrument fleet, carrying out preventative maintenanceAccurately document service activities, faults, and corrective actionsProvide structured feedback to the RandD team to support product improvements and innovationContribute to the development of SOPs, work instructions, test procedures, and service ..... full job details .....