Support Team Officer (Property Maintenance)

Support Team Officer (Property Maintenance)Starting salary - £25,878 - £28,961 - Dependent on ExperienceFull Time PermPurpose of the JobThis role provides a comprehensive administrative service that supports the delivery of excellent customer service within the Property Maintenance team. By keeping records accurate, coordinating customers and contractors, and supporting quality assurance and procurement, you help us deliver Quality Homes and Trusted Customer Services across our communities. Your organisation and attention to detail help maintain important operational capability and keep the service running well for the customers who rely on it.What will I do?Administrative Support and Coordination• Provide a comprehensive administrative service to support the delivery of excellent customer service across the Property Maintenance team.• Maintain accurate IT records of activities and produce reports drawn from managers, colleagues, files and IT systems.• Manage correspondence, including emails and workflow systems delegated by colleagues and managers.• Support the creation of works orders and the management of variations.• Continue operational reporting and workforce visibility, giving managers and Team Leaders a clear picture of activity.• Administer the secure and orderly storage of regulatory certificates.• Administer the Trades incentive scheme, where appropriate, applying the rules consistently and handling related queries or challenges from Trades colleagues.Quality ..... full job details .....