Support Officer (Voids)

Support Officer - Voids Team Location: Croydon Council Hours: 36 hours per week, Monday to Friday Pay Rate: 18.33 per hour PAYE / 24.14 per hour UmbrellaAdecco is delighted to be recruiting on behalf of the London Borough of Croydon for a Support Officer to join their Voids team. This is a fantastic opportunity to support a key frontline service and contribute to the efficient turnaround of vacant properties for new tenants.About the Role:As a Support Officer in the Voids team, you''ll play a vital administrative and coordination role in the management of void (vacant) properties. You will work closely with surveyors, inspectors, lettings officers, and other stakeholders to ensure timely and high-quality property inspections, repairs, and re-lets.You will also be responsible for maintaining accurate records, supporting performance monitoring, and ensuring all documentation and communication related to void properties are well managed.Key Responsibilities:Schedule appointments for pre-transfer inspections, mutual exchanges, and follow-up inspections.Allocate inspection tasks to void surveyors and inspectors.Liaise with contractors, lettings officers, and electrical engineers to ensure works are completed and all compliance documents (e.g. electrical certificates) are received.Process all mutual exchange requests and ensure timely inspections and documentation.Maintain the Voids SharePoint directory including photographs, certificates, reports, and schedules.Respond to queries ..... full job details .....