Support Line Coordinator

Support Line Coordinator Contract: Fixed Term Contract until 31 March 2027 Hours: Part time (0.4 FTE), 14 hours per week (days to be agreed) Location: Milton Keynes, MK6. The employer offers hybrid working with the expectation of three days per week in the office. Salary: £36,090 per annum, pro rata (£14,436 per annum for 14 hours per week) Thank you for your interest in joining this special charity! About The Employer This charity is committed to a singular vision: a fulfilled life for everyone affected by spinal cord injury. Everyone has a right to live a fulfilled life and that means the life they choose, a life that has the same opportunities as everyone else. The organisation is the expert guiding voice for life after spinal cord injury. About the Role The Support Line Coordinator is responsible for delivering, maintaining and expanding the organisation''s Support Line service; updating and developing new factsheets and other service user education materials when required; and supporting the case workers/advocates with CHC and social care enquiries. Working to facilitate the link between SCI people, The employer and partner services, referring SCI people and their families to the organisation''s clinical/ health expert support teams, support network and advocacy services; supporting fundraising, campaigns and communications. They will ensure that callers to the Support Line are and provided with up to date, specialist information and will provide more in-depth support ..... full job details .....