https://jobs.co.uk/job/support-chain-customer-service-advisor-hays-business-support--77ad53ea-3dde-43dc-ba0f-c73ee04af122 RSS feed for Support Chain Customer Service Advisor at Hays Business Support. en-gb Mon, 06 Jul 2026 21:43:16 GMT https://jobs.co.uk/job/support-chain-customer-service-advisor-hays-business-support--77ad53ea-3dde-43dc-ba0f-c73ee04af122 https://jobs.co.uk/job/support-chain-customer-service-advisor-hays-business-support--77ad53ea-3dde-43dc-ba0f-c73ee04af122 Sun, 05 Jul 2026 23:00:00 GMT Location: Reading | Salary: £27500 - £28000/annum £27.500 | Type: Permanent | Overall, Purpose of the Role To act as a key point of contact within the Supply Chain function for operational managers, support office colleagues and suppliers. The role is responsible for delivering excellent customer service to internal and external customers, ensuring queries are logged, managed and resolved in a timely and professional manner, and that all interactions with the Supply Chain function meet or exceed expectations. Key Responsibilities Operational Support Receive purchasing-related queries and issues from operational teams by phone, email or internal systems, and work with suppliers to resolve them to the satisfaction of the operational contact. Log, track and resolve issues within agreed timescales, ensuring clear communication with all relevant stakeholders throughout. Provide Supply Chain Purchasing Managers with regular reports and updates on supplier issues within their respective categories. Act as a single point of contact for operational teams regarding the opening and closing of units, including related supplier communications. Request new supplier accounts for units, confirm account set-up via internal systems, and update operational teams accordin... Permanent