https://jobs.co.uk/job/support-bar-analyst-pontoon--ab78abab-2fd7-49cb-a1d8-dfdaf186581e RSS feed for Support Bar Analyst at Pontoon. en-gb Thu, 03 Sep 2026 23:49:37 GMT https://jobs.co.uk/job/support-bar-analyst-pontoon--ab78abab-2fd7-49cb-a1d8-dfdaf186581e https://jobs.co.uk/job/support-bar-analyst-pontoon--ab78abab-2fd7-49cb-a1d8-dfdaf186581e Thu, 03 Sep 2026 11:53:15 GMT Location: London | Salary: 10000-500000 Annual | Type: Contract | IT Support Analyst - Support Bar2 positions 2-month contract salary/rate Location: Shepherd''s Bush / Brook Green, London Working pattern: Monday-Friday, 5 days per week on-site Hours: Shifts between 7:00am and 5:30pm This is a fully office-based role, 5 days per week in Shepherd''s Bush / Brook Green, and on-site working is non-negotiable. You''ll also need to be flexible to work Monday-Friday shifts between 7:00am and 5:30pm. The opportunityWe''re looking for 2 IT Support Analysts to join the Support Bar team of a leading global customer data science, analytics and retail technology organisation.This is a hands-on, customer-facing role supporting users across a modern, technology-driven environment. You''ll provide Level 1 and Level 2 IT support, working from a busy Support Bar as well as supporting remote users.You''ll be part of a global team of 10, with 4 colleagues based in the UK and the remainder working internationally, giving you the opportunity to collaborate across a genuinely global IT function. What you''ll be doingProvide friendly, professional Level 1 and Level 2 IT support to on-site and remote users.Troubleshoot hardware, software, account, configuration and conne... Contract