Support and Planning Officer

Support and Planning Officer 3 months temp initially Immediate Start Full-time Mon-Fri Based in BoltonYour new company I am currently working with a forward-thinking social housing provider committed to delivering high-quality homes and services that support thriving communities. With a strong focus on customer experience, compliance, and operational efficiency, I am looking for a Planning and Support Officer to help drive effective service delivery across our housing operations.Your new role As a Planning Officer, you will play a key role in coordinating and optimising the scheduling of works and services across the organisations housing stock. You''ll ensure that resources are effectively planned, appointments are managed efficiently, and customers receive a reliable and responsive service.This role sits at the heart of business operations, working closely with repairs teams, contractors, and customer service colleagues to deliver excellent outcomes for residents. Currently, the business is readying itself for a large system transformation, and you will be an integral part of supporting the smooth transition, ensuring the workload is managed correctly:Key ResponsibilitiesDevelop and manage daily and weekly work schedules for repairs, maintenance, and housing servicesAllocate work to operatives and contractors to ensure efficient use of resourcesMonitor progress against plans, adjusting schedules to respond to changing prioritiesEnsure appointments are booked and managed in ..... full job details .....