Support and Grants Manager

The Support Services Manager is at the heart of Cavell''s support for nursing and midwifery professionals experiencing financial hardship and other challenges. Leading our busy frontline Support Team, you will ensure people receive compassionate, timely and high-quality support when they need it most. You will lead the delivery and quality of our grant-giving service, ensuring applications are assessed fairly, consistently and confidently against Cavell''s criteria. But our support goes beyond a grant. You will help ensure we understand each person''s wider needs and connect them with the information, advice, practical support and specialist services that can make a lasting difference. This is a hands-on leadership role for someone who enjoys both leading people and delivering services. You will work alongside the team to assess applications, coach and develop colleagues, manage demand and performance, and maintain high standards of decision-making. Using data, insight and frontline experience, you will also identify emerging needs and continually improve how Cavell supports the nursing and midwifery community. You will play a key role in shaping a service that is compassionate, efficient, evidence-led and continually evolving around the needs of the people we support. Overview of Responsibilities: 1. Operational Service Delivery Lead the day-to-day operation and quality of Cavell''s grant-giving and support service, approving grant recommendations within delegated ..... full job details .....