Supply Chain Service Manager

Job Description Sysco has an opportunity for a Supply Chain Service Manager to join the Product Supply team on a full time, permanent basis. The role is based at our Ashford office and reports to the Service Team Manager. It will be your responsibility to drive end to end service improvements for our large customer base. This will involve working cross functionally with our planning teams, sales colleagues, external customers and operational departments to understand the key issues, recommend robust solutions and deliver improvement plans. Our role is Monday - Friday, 39 hours per week, 8am-5pm and is offering hybrid working, with minimum of 2 days a week in the Ashford office, so you must be within a commutable distance. The site has good transport links and free car park for colleagues. Occasional travel will be required for internal and external meetings. Key Accountabilities and Responsibilities: Pro-actively analyse data to understand key service issue trends across the relevant business sector. Provide monthly performance reviews for relevant sales channels highlighting key issues in performance and recommend resolutions Perform ''deep dives'' to identify root cause of issues and work collaboratively with relevant sales colleagues, customers and relevant operational colleagues to provide long term, robust solutions. Propose end to end business solutions to deliver optimum service for all sales channels at both depot and/or customer levels. Lead/attend service calls ..... full job details .....