Supply Chain Operations Guide

SkillsCommunicate effectively with external partners and internal advisors while adhering to processes and guidelines.Manage exchange stock for returns and failed deliveries, adjusting customer accounts as needed.Monitor supply chain systems and processes, reporting issues promptly and providing feedback on process improvements, ensuring good customer experience and cost efficiency.Proactively work with internal/external parties to manage outbound deliveries, adhering to customer requests and agreed SLAsProtect customer confidentiality completing all verification checksHave a good operational knowledge of appropriate systems, policies and processesTo demonstrate the behaviours of personal, simple and brilliant by reporting potential areas of process and customer experience improvementAbility to empathise with customers and ensure high-standard resolutions.Ability to balance KPI''s to effectively resolve queries without escalation.Collaborate effectively with peers, internal and external stakeholders to achieve goals.Effective communication skills with proven ability to clearly articulate and listen actively.Experience handling personal and confidential data whilst ensuring a high level of accuracy.LA International is an award-winning partner of choice for many of the world''s most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to ..... full job details .....