Supply Chain Customer Manager

Key Areas of Responsibility:Programme ManagementDay-to-day management of all ProgrammesDay-to-day management of LTP team membersInternal and external customer liaisonProject management and onboarding of new programmes/toolsMonthly billing creationDaily, monthly, and ad hoc reportingBudget and cost management of programmesLTP system setup, improvements, and resolution of critical issuesMaintain strong customer and supplier relationshipsEnsure documentation is received, stored, and retained in line with policyCustomer and internal reporting and presentationsTechnicalTool Management:Maintain correct stock levels to support programmesMinimise tool downtime (technical, quality, quarantine, calibration issues)Design packaging and layouts fit for purposeEnsure all tools meet OEM specificationsKit data definition based on customer dataPackaging prototyping and sign-offManage tool updates, changes, supersession, and new stockSupplier coordination, planning, and managementGeneralLogistics and supply chain planningWork closely with warehouses across Europe on: Stock accuracyQuality controlOversee annual stock countsEnsure LTP website is accurate and up to dateDeliver internal and external customer trainingMaintain strong customer and supplier relationshipsGeneral ResponsibilitiesCommunicate effectively with manager, peers, and teamPromote a culture of: RespectTeamworkIntegrityDiversity and equal opportunityMaintain commitment to workplace and product safetyTake personal responsibility ..... full job details .....