Supplies Coordinator

Supplies Co-ordinator, Elstree WD6, £14.42 phWe re looking for a Supplies Co-ordinator to support the smooth delivery of services, ensuring clients have the supplies they need, exactly when they need them. In this vital role, you ll help keep healthcare services running efficiently by coordinating orders, tracking deliveries, and resolving supply issues. By reducing downtime and ensuring customers receive a reliable service, you ll contribute to a robust operation that ultimately supports exceptional patient care. What You ll Be Doing Coordinate supplies for the businessAct as the first point of contact for all supply-related queries via phone and emailProcess client orders using online ordering systemsUse internal ticketing systems to assign, coordinate and complete jobsTrack deliveries from internal distribution drivers and third-party courier companies, including international shipmentsExpedite urgent orders and work with warehouse teams to ensure supplies are delivered in full and on timeSupport the warehouse team with returns and investigate and resolve supply-related complaintsMaintain and update supply management systems to ensure accurate client billingWork closely with Sales and Service teams, Contract Managers and Account Managers to resolve customer issuesLiaise with regional laboratories, suppliers and colleagues across the wider businessEscalate serious issues or complaints to management when requiredProduce daily, weekly and monthly reports for ..... full job details .....