Supplier Relationship Manager

Supplier Relationship Manager

Are you looking to be part of a team driving the UK’s journey to net zero£ We’re working with an organisation playing a pivotal role in delivering clean, sustainable energy solutions across the North West. They are investing in innovation and infrastructure to support regional decarbonisation and future energy needs — and they’re looking for a Supplier Relationship Manager to join their Commercial team in the North West.

We currently have an opportunity for a Supplier Relationship Manager based in Stockport or Preston to join an award winning organisation within the energy sector.

Our Role

This is a pivotal position within the Commercial Services team. The Supplier Relationship Manager will be responsible for embedding and delivering a robust Supplier Relationship Management (SRM) strategy, working across indirect categories within a regulated environment.
The role requires overseeing relationship strategy, commercial performance, and governance for critical supplier partnerships. You will play a key role in building supplier confidence, driving innovation, and ensuring our SRM approach is strategic, compliant, and adds measurable value across the business.

Key Responsibilities

- Lead quarterly business reviews and strategic supplier meetings
- Implement and embed a regulated-compliant SRM strategy
- Intervene and resolve relationship breakdowns with key partners
- Drive supplier performance and innovation through SLA and KPI oversight
- Act as the key link between procurement, sourcing, and internal stakeholders
- Champion governance and best practice in supplier contract management

Who We’re Looking For

- Proven experience in Supplier Relationship Management within a regulated industry
- Strong background in change management and transformation
- Ability to manage internal relationships and influence senior stakeholders
- Experience in managing supplier KPIs, SLAs, and contractual obligations
- High emotional intelligence – able to rebuild team trust and collaboration
- Strong communication style – calm, credible, and engaging

Desirable

- Background in procurement or experience managing supplier portfolios in IT/indirect categories
- Experience transitioning teams or functions (e.g., from IT to Procurement)

Key Challenges

- SRM currently operates in a silo and needs to become more strategic
- Procurement function is newly formed and still finding its feet – requiring careful navigation and political awareness
- The team has transitioned from IT to Procurement ownership – making change management essential

Success Measures and KPIs

- Embed and elevate SRM across Procurement and the wider business
- Deliver savings through strategic IT contract renewals and renegotiations
- Build capability and governance across top critical suppliers
- Enhance business assurance and risk controls
- Execute and track objectives-based performance management for suppliers

What We’re Offering

As a vital team member and in return for your expertise, inclusive approach, and commitment, we’ll provide a competitive salary and the chance to join a passionate and welcoming team. We are committed to supporting our people and are proud of our reward and benefits offer, which includes:

- £50,000 – £55,000 P/A
- An annual bonus scheme
- 25 days annual leave increasing with length of service
- Market-leading contributory pension scheme
- Private healthcare
- An employee rewards portal offering discounts with well-known brands
- Employee assistance programme
- Opportunities for professional development through our LandD function

Our client passionate about creating a great place to work