Supervisor

About Us:Pro:Direct Soccer is building a premium destination for football and football-inspired fashion. Our new store is a house of obsession for football performance and culture, offering a high-end retail experience that reflects our commitment to football players and fans.We are looking for passionate individuals who want to work closely with the game of football and contribute to our premium brand position. If you share our obsession for the beautiful game and its surrounding culture and fashion, apply now.Supervisor Overview: As a Retail Floor Manager/Supervisor, you will energise and lead the shop floor-driving standout customer experiences, inspiring high-performance selling, and delivering exceptional commercial results. You''ll champion brand values, raise standards, and motivate your team to shine, all while bringing ProDirect''s football and lifestyle culture to life with passion and pride.Responsibilities of a Supervisor: Lead the shop floor with energy-delivering outstanding customer service, engaging shoppers through strong product knowledge and authentic storytelling.Coach and motivate the team through real-time feedback, 1-2-1s, and daily leadership that builds capability, confidence, and high performance.Drive commercial results by reacting to trading patterns, using KPIs to inform priorities, and maximising sales through active selling and strong floor execution.Maintain excellent stock availability and visual merchandising standards while identifying ..... full job details .....