Supervisor

Repairs Supervisor - Social Housing Works

Exciting Opportunity for growing team

-27-29ph PAYE an hour - 36 hour week

Joining us as a Repairs Supervisor, you will lead a team as part of a project or defined work stream, driving excellent service standards and achievement of KPI''s. You will assess resource requirements and support the management of the day-to-day activity, ensuring that all team objectives are met within overall time, cost and budget constraints.

You will manage team performance in line with company policy, ensuring they are clear in terms of their roles and responsibilities. You''ll hold regular review meetings and coach, mentor and motivate staff, ensuring development needs are identified. You''ll also be responsible for resolving any complaints, informing management, and implementing action plans to address any areas of dis-satisfaction.

Key attributes to this role are as follows:

• Operational management experience/service delivery in trade role - managing operatives and subcontractors'' performance and KPIs.
• Experience in working at height, scaffolding etc.
• Passionate about service delivery, employee and resident engagement.
• Can do attitude and attributes perfected to deliver first time fix solutions.
• Delivering a compliant, safe and resilient service.
• Delivering services within budget.
• Strong track record of managing multi-site workforces.
• No hybrid working, must be able to work from main office located in SE London
• Good level of written English e.g. ability to write responses to complaints.
• Good computer skills.
• Good project management skills.
• Good communication skills e.g. ability to communicate with different stakeholders at different levels.
• Ensure best practice prevails throughout the Region''s activities.

About You

Candidates will have a Social Housing - Trade Maintenance background, with sound knowledge of construction methods, technology and materials, you''ll have excellent time management, IT and influencing skills, as well as a proactive and flexible approach.

We''re looking for someone who can manage operatives and subcontractors'' performance, who can deliver a compliant, safe and resilient service. It''s vital you have valid competency in trade service delivery, along with experience of inspections, quality assurance and governance of trade activities, including recording keeping.

You must hold a full UK driving licence for a minimum of 12 months.