Superstore Manager

Package

Role: Superstore Manager

Location: Manchester (store based)

Contract Type: Permanent

Salary: -25,033 - -33,953 pa

Closing Date: 15th September 2025

About the role

Are you a dynamic leader with a passion for retail and community engagement? Do you thrive in fast-paced environments, driving sales and inspiring teams? If so, we want YOU to join our client as a Superstore Manager at their vibrant retail hub!

The Superstore Manager is responsible for maximising our Net Sales Contribution (NSC) and Gift Aid (GA) while fostering a high-performing culture. You will translate business plans into actionable strategies, ensuring our store meets and exceeds performance targets. Your leadership will create an inclusive environment for colleagues, volunteers, and customers, enhancing our overall store experience.

What we can offer you

• 25 days of annual holiday per annum
• Competitive pension scheme
• Sick pay
• Staff health service
• Health cash plan
• Season ticket loan and discounts on transport
• Gym membership discounts

Responsibilities:

Team Management:

• Build an engaged, motivated team through trust and support.
• Oversee recruitment, induction, and development of both paid staff and volunteers, ensuring adequate resources are in place for store operations.
• Communicate effectively with all team members, ensuring they are informed and connected.
• Maintain a safe working environment, adhering to health and safety policies.

Sales Management:

• Set and achieve sales targets and budgets, managing costs to maximise profitability.
• Lead the team in effective space and sales management, focusing on creativity and commerciality.
• utilise data analysis to inform decision-making and drive continuous improvement.
• Ensure compliance with all financial and audit procedures.

Stock Management:

• Maintain optimal stock levels to maximise sales, focusing on effective sourcing and management of donated products.
• Ensure high standards of cleanliness and merchandising to enhance customer experience.
• Support back-room processes, ensuring adherence to legal and internal requirements regarding donated stock.

Community Engagement:

• Actively contribute to the local community, embodying our values and bringing our brand to life.
• Collaborate with partners to deliver customer engagement activities that connect people to our cause.
• Work with caterers to align menu offerings with our mission.

What We''re Looking For:

• Proven experience in managing large format stores or multi-sites, with a focus on driving revenue and team performance.
• Strong leadership skills with a track record of developing diverse and inclusive teams.
• Ability to manage operations effectively while delivering consistent standards.
• Exceptional communication skills, with the ability to translate change and engage diverse stakeholders.
• IT literacy, including competency in financial reporting and social media platforms.
• A valid UK driving licence and willingness to drive for business purposes.

Desirable:

• Experience within the charity retail environment.
• Familiarity with Oxfam Stores or similar retail experiences.

PLEASE NOTE: This role is subject to a DBS check

Ready to Make an Impact?
If you''re enthusiastic about leading a team, driving sales, and engaging with your community, we''d love to hear from you! Apply now to become the next Superstore Manager and help bring Oxfam''s mission to life!

Join us and be part of something bigger!

About Oxfam

Oxfam Retail is at the heart of the charity and their community, raising vital funds and increasing public awareness of what they do. They are always guided by their values of empowerment, accountability and inclusiveness and are focused on making as much money as possible.

Stores and Superstores are the heart of their growth plans as they plan to bring in new stores to more local communities, to complement over 560 Stores and 20,000 volunteers. This will create more spaces where volunteers can give their time and diverse skills to maximise their income from thousands of donations, they receive every day and make a radical impact on poverty.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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