Substance Misuse Specialist Support Officer

Substance Misuse Specialist Support OfficerBedford - Permanent, Full Time 34,500 per annum plus car allowanceAre you passionate about supporting people to overcome complex challenges and live more stable, fulfilling lives?We''re looking for a Substance Misuse Specialist Support Officer to join our team-someone who can combine expertise with empathy to support customers affected by drug and alcohol use. In this role, you''ll help individuals sustain their tenancies, reduce harm, and take positive steps toward recovery.You''ll work closely with customers, colleagues, and partner agencies to deliver compassionate, trauma-informed support that truly changes lives. What You''ll Be DoingProviding person-centred, non-judgemental support to customers with substance misuse needsBuilding strong, trusting relationships that encourage engagement and long-term changeAssessing risk and need, with a clear focus on wellbeing and WELFARECreating practical support plans that promote stability, recovery, and tenancy sustainmentHelping customers access treatment services, healthcare, and wider community supportResponding calmly and effectively to crisis and safeguarding situationsSharing your expertise with colleagues and supporting complex caseworkWorking in partnership with external agencies to achieve the best outcomesPromoting safer choices and harm minimisation approaches Our Commitment to WelfareWELFARE is at the heart of this role.You''ll take a whole-person approach, recognising that ..... full job details .....