Student Support Lead

Organisation: Cranfield University Faculty or Department: Education Services Based at: Cranfield Campus, Cranfield, Bedfordshire Hours of work: 37 hours per week, normally worked Monday to Friday. Flexible working will be considered. Contract type: Fixed term contract Fixed Term Period: For 18 months Salary: Full time starting salary is normally in the range of £29,363 per annum Apply by: 26/04/2026 Role Description We welcome applications from motivated individuals eager to join dedicated, hardworking teams who take pride in making a difference. The Student and Academic Support teams provide essential support to students and academic course teams to ensure high quality delivery of the student experience. About the Role You will be the key point of contact for students, staff and external partners on specific courses for advice, guidance and help. Responsibilities will include the delivery of academic administration, student support, and ensuring high levels of customer service and student satisfaction. The postholder will be instrumental in ensuring that the student experience of administrative services on their portfolio of courses and programmes is effective, consistent and of a high standard. They will work very closely with academic staff (e.g. Course Directors and Module Leaders) to ensure that the student experience is effective, consistent and of a high standard. About You We are looking for an experienced, self-motivated administrator with a passion for high-quality ..... full job details .....