Student Support Advisor

Student Support AdvisorTemp 3 Months 30,453Milton KeynesFree parkingAn exciting opportunity has arisen for a Student Support Advisor to join our newly formed team. Based at our new Milton Keynes office, you will be responsible for providing excellent sales/customer support throughout the entire customer journey from prospect, lead, conversion, payment and enrolment of our online courses. This crucial role will co-ordinate between potential students and the university, ensuring a smooth, first-class journey from inquiry to enrolment. Being adept at building rapport with potential students and internal stakeholders will be essential to the fulfilment of the role.You will be responsible for tracking, driving and managing leads generated through various marketing and social media channels and converting leads into enrolled earners, while maintaining customer contact lists, updating details and the nature of interactions within the GrowCo Enquiry Management System (CRM).Student Support Advisors will need to understand the University''s full product and service offer and operate with a high degree of accuracy while informing enquirers about course choices, run times, payments methods and sources of support, to ultimately to lead to a sale.Our Successful CandidateA result''s focused, target driven individual with a proven record of accomplishment in sales with experience of selling online products or services, ideally educational programmes. You will have experience working in a ..... full job details .....