Student Retention Officer

Your new role Act as first point of contact for academic staff who are concerned about student engagement or attendance.Triage students'' needs and direct them to the appropriate support or intervention.Follow-up with students to ensure that they have re-engaged with their studies.Maintain accurate records of student interactions and outcomes in the required system.What you''ll need to succeed Excellent administrative skillsAble to build empathy and rapport quickly with a wide range of peopleExcellent IT skills across the Microsoft Office suiteMethodical with excellent attention to detailComfortable working with people at all levelsExcellent verbal and written communication skillsWhat you''ll get in return 15.99 per hourHybrid working: 37 hours per weekTemporary role until December 2026Staff parking What you need to do now If you''re interested in this role, click ''apply now'' to forward an up-to-date copy of your CV, or call us now.If this job isn''t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the TandC''s, Privacy Policy and Disclaimers which can be found at (url ..... full job details .....