https://jobs.co.uk/job/student-it-helpdesk-adviser-pertemps-open-university--c665ba85-7f36-4e24-8837-a499c23f296b RSS feed for Student IT Helpdesk Adviser at Pertemps Open University. en-gb Wed, 05 Aug 2026 11:03:04 GMT https://jobs.co.uk/job/student-it-helpdesk-adviser-pertemps-open-university--c665ba85-7f36-4e24-8837-a499c23f296b https://jobs.co.uk/job/student-it-helpdesk-adviser-pertemps-open-university--c665ba85-7f36-4e24-8837-a499c23f296b Mon, 03 Aug 2026 11:51:14 GMT Location: Buckinghamshire | Salary: 14.16-14.16 Hourly | Type: Permanent | Student Computing and Distribution Helpdesk Advisor (Temporary)Start Date: 1st September 2026 or soonerEnd Date: 3rd November 2026Pay Rate: 14.16 per hourLocation: Milton Keynes MK7 6AAContract: Full-time, 37hrs per weekHours: Hours between 8am to 5pm (flexibility required)About the RoleYou will respond to enquiries via telephone, email, webchat and other digital channels, taking ownership of customer queries through to resolution wherever possible.Working closely with colleagues across the University, distribution partners and external suppliers, you will ensure students receive the support and course materials they need throughout their learning journey.We are looking for a proactive, customer-focused Helpdesk Advisers, you will provide first-line support to students, Associate Lecturers and colleagues, resolving a wide range of technical and course material enquiries across multiple communication channels.Whether you are helping students access their online learning platform, troubleshooting software installation issues or coordinating the delivery of study materials, you will deliver an outstanding customer experience while ensuring every interaction is handled professionally a... Permanent