Student Income Administrator

Student Income AdministratorLocation: Hybrid WorkingHours: 35 Hours per WeekContract: Temporary AssignmentStart Date: ASAP - temporary for 3 months - could extendGrade: 3 or 15.01 per hour plus holiday payWe are seeking a highly organised and customer-focused Student Income Administrator to provide administrative and financial support within a busy student income environment.The successful candidate will be responsible for assisting with student finance administration, processing transactions, responding to queries and delivering a high standard of customer service to students and colleagues. This role requires excellent communication skills, attention to detail and the ability to manage a varied workload in a fast-paced environment.Key Responsibilities Provide administrative support to the Student Income Team. Process basic financial transactions accurately and efficiently. Assist with student fee and income-related administration. Respond to enquiries by telephone, email and face-to-face. Deliver excellent customer service to students, staff and external stakeholders. Maintain accurate records and update relevant databases and systems. Resolve routine enquiries and escalate more complex matters where required. Support the team with general administration duties including data entry, document management and correspondence. Ensure all work is completed in line with departmental procedures and deadlines. Contribute to the efficient day-to-day operation of the Student Income ..... full job details .....