Permanent

Student Experience Team Member

Newcastle upon Tyne
money-bag £12.90 per hour
Posted Yesterday

Student Experience Team Member
Newcastle
Temporary 
£12.90 per hour 

Our client in Newcastle are looking for a student experience team member to support them within their busy period.

Responsibilities

- Provide frontline support to students by building rapport, being approachable, and showing empathy.
- Listen and respond to student needs and feedback, escalating or resolving issues appropriately.
- Promote community building through support of Resident Ambassadors and helping deliver engaging student events.
- Promote inclusivity by embracing diversity and treating everyone with respect.
- Maintain the building environment by ensuring common areas are clean, tidy, and presentable—never walk past a mess!
- Support safety and compliance, including basic monitoring tasks and emergency responses when trained.
- Manage post and parcels accurately and in line with company procedures.
- Follow operational standards as per company policies, procedures, and training.
- Handle sales inquiries, including booking and conducting student viewings (face-to-face and virtual).
- Support brand activity by participating in open days, housing fairs, and promotional events.
- Work to achieve sales KPIs, ensuring a great first impression of the accommodation.

 We are looking for somebody able to work flexible shifts (within operating hours of 7am–10pm) and be available when students need you, including occasional solo work or shift cover.

If this role interest you, please apply direct or email your cv to Caitlin.McAndrew@pertemps.co.uk

Perform a fresh search...

  • Create your ideal job search criteria by
    completing our quick and simple form and
    receive daily job alerts tailored to you!

Jobs. Straight to your inbox!