Student Data Systems Specialist

Student Data Systems Specialist Location: Gloucester, Gloucestershire Salary: £31,500 £33,500 per annum Contract: Permanent, 37 hours per week Working pattern: Predominantly office-based Holiday: 32 days, increasing to 37 days after five years, plus 3 additional days during the Christmas closure Pension: 6% matched contribution The role This is a varied position combining systems support, data administration, user training, process improvement and apprenticeship funding/invoicing. You''ll act as an important link between end users and technical teams, providing first-line support and turning operational requirements into practical system improvements. You''ll also supervise a Student Data Systems Administrator and play a key role in ensuring apprenticeship financial and funding data is accurate and compliant. Key responsibilities: Supporting, maintaining and administering learner systems, including apprenticeship tracking systems and ProMonitor Managing first-line support requests and escalating technical issues where appropriate Troubleshooting system and data issues and keeping users informed of progress Training colleagues and developing user guidance and training materials Gathering user feedback and recommending improvements to systems and processes Translating business requirements into system specifications Working with software suppliers and IT teams to resolve issues Supervising a Student Data Systems Administrator What do you need? Experience supporting or ..... full job details .....