Student Casework Officer

Job SummaryJob Role: Student Casework OfficerIndustry: Higher EducationLocation: London Working Environment: Flexible workingContract: TemporaryEmployment Type: Full-TimeWorking Hours: 35 hours per week Rate: from 19.19 per hour + holiday PAYEOverview of the role My client is a leading university based in the heart of London, and they are looking for someone to join their Student Casework team at Officer level on an interim basis. You will be responsible for the day-to-day management of student casework relating to appeals, complaints, student conduct cases, and academic misconduct. You will manage your own case load, as well as providing support to appointed Investigating Officers and Conduct Chairs, including briefing, recommendations and guidance to ensure compliance. You will be required to regularly liaise with students and colleagues from across the institute, to provide concise and clear information and guidance. You will need a firm understanding of the guidance set down by the Office of the independent Adjudicator (OIA). You will provide full support to Panels and Hearings, taking complete and coherent records and minutes from meetings, and following up on action points.Operational Duties: To maintain detailed records relating to active and archived cases including precedents in the resolution of cases, using the College''s case management systemTo work closely with colleagues in the Student Casework Team and beyond to ensure the provision of high-quality services, ..... full job details .....