Strategy and Performance Lead - Repairs

Strategy and Performance Lead - RepairsSalary: 51,356 Level: CFL10Join Swindon Borough Council at a pivotal moment in our transformation journey. Backed by major investment and a clear mandate for improvement, this role offers the opportunity to shape how one of our most critical services performs.BackgroundFollowing a C3 regulatory judgement, Swindon Borough Council is investing 250 million over the next five years to improve safety, compliance, stock condition and tenant experience.Repairs is one of the most visible services we deliver, and improving performance, coordination and customer outcomes is a central part of our improvement journey.Your New RoleAs Strategy and Performance Lead - Repairs, you will play a key role in shaping and driving a high performing repairs service across the Council''s housing and corporate property portfolio.Reporting to the Head of Housing and Corporate Repairs, you will provide strategic oversight of repairs activity, ensuring services are performance led, well-coordinated and aligned with wider organisational priorities. You will lead the development and oversight of performance frameworks, including KPIs, reporting and governance arrangements, using data, insight and customer feedback to identify improvement opportunities and support demand management.Working closely with Service Managers and senior colleagues, you will champion a joined up approach to delivery, helping break down silos and improve efficiency, value for money and ..... full job details .....