Strategic Account Manager

Stategic Account Manager - Office based, Harrogate - 40k pa + quarterly bonus About the Opportunity We are currently representing an established and growing UK supplier of PPE, workwear and workplace safety solutions who is seeking a commercially focused Strategic Account Manager. In this role, you will take ownership of a portfolio of customer accounts, strengthen relationships, protect retention and identify sustainable growth opportunities. This role combines strategic account management with hands-on customer support, onboarding and internal coordination. Key Duties and Responsibilities Own and develop a portfolio of key customer accounts. Build trusted relationships through planned, regular customer contact. Identify account risks early and lead effective retention activity. Grow revenue and margin through cross-selling, upselling and wider product penetration. Create practical account plans covering objectives, opportunities, risks and actions. Coordinate pricing, product, onboarding and service activity across internal teams. Maintain accurate CRM records, forecasts, meeting notes and opportunity pipelines. Candidate Profile Proven account management, customer success or consultative B2B sales experience. Strong relationship-building and stakeholder management capability. Commercial awareness, including revenue, margin and account profitability. A structured approach to account planning, follow-up and pipeline management. Confident ..... full job details .....