Store manager St Enochs Glasgow

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The Body Shop International LimitedThe Body Shop

When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here.The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up.Your role in a nutshell

As an inspirational leader and activist, with enthusiasm for our brand and a strong connection to our purpose, you will drive the store and your team to deliver retail excellence, strong sales results and an engaging customer experience.More about the role

Lead and work as part of a successful, engaged team to best meet the needs of our customersShape a customer focused store experience by leading the team to drive customer engagement through our products, campaigns and activism, bringing our brand to lifeProblem solves effectively and proactively as much as possible using available resourcesCommunicate effectively and act as a flexible and responsible role model to your teamEnsure development of customer loyalty to further build The Body Shop brandManage stock; monitor and manage changeConfidently use the data (KPI’s) we provide, to make sound commercial and business decisions to successfully drive your sales and your team performanceIdentify and attract high potential candidates and develop current team members to succeed in their goalsInterest in and passion for learning about and leveraging knowledge of the beauty market, our competitors and our productsWhat we look for

Experience in a customer facing role, people leadership and team developmentAble to meet sales and performance targets with outstanding planning and organizing skillsAbility to work collaboratively within a feedback cultureExperience coaching and developing a successful teamOutstanding leadership and communication skillsExperience using data (KPI’s) to make sound business decisionsComfortable with Microsoft Office SuiteFlexibility to work across Sunday to Saturday is required

What we offerBenefits start within your first monthComprehensive onboarding in your new positionTraining hours for you and your team as neededA 50% discount on regular product and 30% on GiftsFreebies - when we launch new products, we want our Teams to be the first to fall in love with themPaid volunteer days - so you can spend time with the causes that matter to youAbility to make connections with Community Partners to drive local activism(UN) Uniform- We don’t believe in uniformity. We’ll give you one of our famous Green Aprons and the rest is up to you, wear what makes you feel goodAbility to offer a real living wage to your Customer ConsultantsOpportunities to grow within the BrandEncouragement and support to be exactly who you are - employees may join any/all our Inclusion and Belonging Networks at The Body Shop, including TBS Together Pride, SEEN Ethnicity, GO Far Gender and This Ability Disability ..... full job details .....