Store Manager - Selfridges London

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Store Manager - Selfridges London

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Tiffany and Co.Join to apply for the

Store Manager - Selfridges London

role at

Tiffany and Co.Job Description

We are looking for thoughtful, curious, and optimistic talents, seeking to deliver excellence and to contribute to Tiffany and Co.’s continued legacy.Job Description

We are looking for thoughtful, curious, and optimistic talents, seeking to deliver excellence and to contribute to Tiffany and Co.’s continued legacy.

As Tiffany Store Managers, we embody the Tiffany brand with joy and inspire our teams to achieve excellence. We foster a winning spirit, leading by example to celebrate and cherish all clients. As agile entrepreneurs, we always seek out new opportunities to build long-lasting personal connections.

Thoughtful

Drive team accountability in delivering unparalleled service and achieving store KPIs (sales, client experience, operational excellence)Demonstrate an entrepreneurial mindset and strategic vision that incorporate sales, clients and teams'' developmentLead by example and actively coach the team on the sales floor, supporting professional growth and developmentPossess a deep market understanding, insights on competitors'' practices and cultivate a strong network in respective communities to enhance the client experienceEnsure compliance with Tiffany and LVMH procedures; facilitate seamless collaboration between client-facing and operational teamsCreate an inclusive and supportive team environment, centered on the belief that People Make the Difference

Curious

Inspire clients and teams through authentic brand storytelling, effectively conveying Tiffany’s legacy of craftsmanship, brand commitment and integrityDemonstrate active listening, connect with clients and teams by asking strategic questions and establishing lasting relationshipsCollaborate with headquarters and regional teams to share feedback about store needsDisplay professionalism and exercise agility, adapting behavior and implementing feedback, appropriately

Optimistic

Empower team to reach their potential, exercise resilience and celebrate innovationLead by example with a positive, ambitious and collaborative attitude, instilling an inclusive team culture of JoyMotivate and guide team to exceed goals and strategically assume new, challenging assignmentsDrive team adoption of new tools, systems, and ways of working

Your Profile

Minimum of 7-10 years of sales management experienceSales and clienteling leader in an omnichannel luxury environment with proven track record in achieving commercial resultsLeadership and interpersonal skills: inspiring and trusted leader with demonstrated capability in recruitment, development and retention of talents for both client facing and operation teamsPassion for luxury retail environments; jewelry / watch expertise is a plusEstablished high-end network; ability to cultivate connections and expand client-baseOrganized and efficient, with track record in retail operational excellence and related digital tools and KPIsExperience overseeing in-store operational and omnichannel activities, ensuring store inventory accuracy and accountabilityFlexibility to work non-traditional hours, including days, nights, weekends, and holidaysPreferred: A college/university degree

Seniority level

Seniority level Mid-Senior levelEmployment type

Employment type Full-timeJob function

Job function Sales and Business DevelopmentIndustries Retail Apparel and Fashion, Retail Luxury Goods and Jewelry, and RetailReferrals increase your chances of interviewing at Tiffany and Co. by 2xSign in to set job alerts for “Store Manager” roles.

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