Store Manager RETAIL · OLD NICHOL STREET

Margaret Howell is a contemporary British clothing designer who has worked successfully in men’s and women’s clothing for over five decades. Today, Margaret Howell clothes are sold worldwide with 12 own shops in Europe, over 70 outlets in Japan and an established online business.We are seeking a highly motivated retail professional to sell our womenswear and menswear collection at one of our UK shops.RESPONSIBILITIES

Lead the team in delivering an exceptional customer experience while consistently meeting business goals and upholding Margaret Howell standardsSupport the achievement of key performance indicators (KPIs) such as customer conversion, average transaction value (AVT), units per transaction (UPT), and customer engagement, through thoughtful coaching and team developmentManage stock levels and support inventory accuracyBe responsible for various reports, analysing and compiling data to feed back in the monthly meetingsManage the shop team and operations to ensure smooth running of the shop, by planning correct staffing levels, managing performance and following Company policies and HandS regulationsREQUIREMENTS

Proven experience in a supervisory or management role, ideally within luxury fashion retailStrong commercial acumen and a data-driven approach to performanceProven experience meeting KPIsConfident in giving constructive feedback and receiving feedback with professionalismA consistent approach to setting clear expectations and maintaining accountabilityInspirational leadership style with a focus on team developmentExcellent communication and interpersonal skillsPassion for luxury fashion and delivering outstanding customer experiencesAn understanding of Margaret Howell ethos and our distinctive approach to customer serviceREWARDS

Salary from £38,000 based on experienceRetail bonus based on sales targetsChristmas period shop closure5 weeks holiday plus bank holidays, increasing to 6 weeks with serviceGenerous clothing allowanceSignificant staff discountLife insuranceContributory pension and salary exchange schemePersonal development grantCycle to work schemeBirthday day offVolunteering day offPaid IVF Leave for both partnersOpportunity to request flexible working (79% of Retail Employees work Part Time Hours)Applications will be considered as they are received. Candidates will be shortlisted based on how their skills and experience match our requirements as set out above.We actively implement blind recruitment practices to eliminate bias and ensure a fair evaluation of candidates based on their skills, experience, and qualifications. We believe in creating a level playing field for all applicants, and our initiatives reflect our dedication to promoting diversity and inclusion in the ..... full job details .....